FSC Agentic Wealth Experience

Universal Setup.

Self-service admin configuration — 3-step wizard, visual builder, under 30 minutes.


Challenge

Configuration was a bottleneck, not a feature.

Setup required a Professional Services engagement — weeks of lead time. Admins couldn't see the structure they were building until it was live. No way to reuse existing groups or insights across playbooks. Activation had no preflight — errors discovered post-deploy.


What We Built

A 3-step guided setup with visual builder.

Define, Configure, Activate. Admins see the structure they're building in real time — Groups, Insights, and Actions as spatial columns. Template path for speed, Custom path for control. Role-based playbooks from the same platform.

1. Define

Name & structure

Configuration name, description, columns. Create from scratch or start with a role-based template (Wealth Advisor, Paraplanner).

2. Configure

Visual builder

Groups, Insights, and Actions as spatial columns. Select existing or create new. Progressive validation with green checks.

3. Activate

One toggle

Preflight checks, one-toggle activation, immediate availability in Lightning App Builder. Error recovery built in.

01
The Experience
From Salesforce Go to active playbook in under 30 minutes

Key Decisions

Design choices that defined the experience.


Results

Impact.

Under 30 minutes

From start to active playbook — no Pro Services required

Zero code

Admins build what they need without engineering support

Two paths, one wizard

Template for speed, Custom for control

Preflight catches errors

9 checks prevent post-deploy failures

Composable

Existing groups/insights reusable across playbooks

Role-based

Same platform powers Wealth Manager, Paraplanner, and custom roles

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