FSC Agentic Wealth Experience

Meeting Center.

Intelligence that knows when to speak, when to disappear, and when to ask.


Challenge

The meeting lifecycle is broken at every stage.

Pre-meeting: advisors manually search for client context across 5+ screens. During meeting: technology interrupts rather than supports the conversation. Post-meeting: 30+ minutes of admin to document what happened. No connection between meeting outcomes and active alerts.


What We Built

AI-orchestrated pre, during, and post-meeting intelligence.

Meeting Center transforms the entire meeting lifecycle. Before: auto-loaded prep with confidence-labeled talking points. During: restrained AI that captures silently. After: structured extraction with one-tap approval and auto-drafted follow-ups.

Pre-Meeting

Time-adaptive prep

24hr = full context. 10 min = top 3 bullets. Walking in = single key insight. Each talking point shows source + confidence.

During Meeting

Restrained AI

UI strips to capture-only. Timer + minimal notes. No sidebar, no suggestions. Voice capture runs silently.

Post-Meeting

Structured extraction

Action items + sentiment + topics. Each field shows confidence. Draft follow-up auto-generated. One-tap approval.


Key Decisions

Design choices that defined the experience.


Results

Impact.

World Tour NYC

Featured as 'AI-orchestrated client meetings,' Spring 2026

3 min target

3 minutes of post-meeting admin for 30 minutes of conversation

Field SE enablement

Shipping to demo sandboxes, May 2026

Loop closure

Meeting outcomes auto-resolve Command Center alerts

SLDS 2 native

Built with design tokens, LWC, and Agentforce actions

23 screens

Full lifecycle coverage — every state, error, and edge case

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